When navigating a company or service site, inevitably there will be cases where site viewers will have a question or inquire for more information. Even if the answer is already provided on the site, they may not always be obvious for people to find, which is why many sites include an FAQ section to answer the most common queries.
Accessibility and information are two main components for any site to have. Visitors want to be able to navigate sites with minimum hassle and find the information they’re looking for and if not they’ll become frustrated and look elsewhere. The FAQ page is to solve this problem yet for some sites, their FAQ pages are either poorly thought out, badly designed, display out of date information or in the worst cases, don’t even exist.
This is where FAQme.com comes into play. The site, created by ADHD Labs, seeks to remedy these problems by allowing users to build sleeker and more useful FAQ and contact pages. The style of the FAQ pages created are designed to be simplistic, allowing the user to put one together quickly while users can navigate it easily. Admins can customise their pages, add edit or delete entries as well as re-order them through dragging and dropping entries
A second feature is the use of a specialised FAQ inbox, where users have the option of either replying privately or publicly by including the query in the actual FAQ. This allows every inquiry and query to be used if deemed helpful for others so that an FAQ can be regularly updated.
Users are provided with their own analytics pages which tracks unique visits, time spent on the page and what browsers are being used to view the page. The site also allows you to create multiple FAQ pages if you so wish, letting you manage each of them on the same page.
The site is designed by ADHD Labs, a company experimenting in sites and apps creation, whose sites include TinyLetter, a site which allows you to create email newsletters.
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